FAQs
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- Benefits
- Contributions
- Eligibility
- General
- Gifting
- How it Works
- Linking Bank Accounts
- Opening an Account
- Prepaid Card
- Qualified Expenses
- Successors and Estates
- Tax Benefits
- Where can I find my account number?
- You can find all the information about an ABLE account on the Overview page. The account number is at the top of that page. The rest of the information about the beneficiary's account — including contact info, condition, customization, money allocation, and yearly goal — can be viewed and edited... Read more
- Can a Social Security Representative Payee open an account for a beneficiary?
- If you're an eligible beneficiary with a Representative Payee, you can open an account for yourself. To have a Representative Payee open an account for you, they must meet the requirements of an Authorized Legal Representative (anyone who is selected by the eligible beneficiary with legal capacity,... Read more
- How do I change my address?
- If you're the beneficiary of an account, or an Authorized Legal Representative (ALR), you can update your address directly from your profiles, accessible through the dashboard. As an ALR, you can manage a beneficiary's address (where all statements and communications are sent if you select to... Read more
- How do gifting limits work?
- Gift contributions count towards your standard contribution limit for the year. Friends and family will be prevented from making gift contributions that go beyond the gifting limit you set, but gift contributions could also be capped by contributions you make. For example, if your gifting limit is... Read more
- What happens after the death of a beneficiary? Is there a Medicaid payback?
- In the event of the death of a beneficiary, the funds from their ABLE account can be used by his or her estate to repay any outstanding eligible expenses or funeral and burial costs. If the beneficiary was receiving Medicaid benefits, Medicaid can file a claim for a payback upon the beneficiary's... Read more
- Are contributions considered to be an asset?
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The money in the account generally isn't considered to be an asset for state and federal benefit purposes. For Supplemental Security Income (SSI) benefits only, you can have up to $100,000 in the account before the funds start to count against the $2,000 limit.
- Can someone else access my account?
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To keep the account safe, don't share your password or let someone else have access to your account unless an Authorized Legal Representative (ALR) is the manager. If you want to change the ALR for the account, give us a call Monday through Friday, at 1-844-394-2253 from 9am-8pm ET.
- What if I want to close my account?
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Simply give us a call and we'll help you out. Reach us Monday through Friday, at 1-844-394-2253, 9am-8pm ET. We'll be sad to see you go.
- How do I withdraw money?
- You can make withdrawals of at least $5 at any time online. A transfer can take between 2-7 business days to complete, depending on how the money is allocated. If you request a check, a $2.50 fee will be deducted from the check amount. You'll get the payment in 5-7 business days. If you request a... Read more
- How do I add money?
- Once your bank is connected, you can make a contribution of at least $5 directly into your ABLE account at any time online. It's easy and secure. You can also set up monthly transfers of at least $5 to add funds automatically each month. You can also make a contribution by check. Make your check... Read more
