Where can I change my password or set up multi-factor authentication?

Once you log in, select “Security Center” from the dropdown menu next to your profile icon in the upper right corner of the screen. You can also go to your profile and select the “Open Security Center” button next to Login settings. From here, you can make any changes to your account that have to do with your login credentials.
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Is the ABLE account considered part of the estate after the death of a beneficiary?

Yes. As part of the estate, funds in the ABLE account are subject to federal estate tax. After the death of the beneficiary, the remaining funds will be taxed and can be used to pay any outstanding qualified disability expenses of the decedent and any State claim under section 529A(f) before they are transferred to the beneficiary's estate or a successor designated beneficiary.
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How can I connect a bank account?

Log in to your account, go to the “Settings” tab and click on the “Add a new bank” button. Follow the steps to link a new bank account by connecting via Plaid or manually adding an account.Keep in mind that you won’t be able to withdraw money to a newly added bank account immediately. There is a 5-day withdrawal hold on banks added via Plaid and a 10-day withdrawal hold on manually added bank accounts.
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When is IRS form 5498-QA available?

The plan administrator must send the 5498-QA by March 15, so you should receive the form no later than late March following the close of the tax year. You will receive it via mail or electronic delivery based on communications preferences.
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What is IRS Form 5498-QA?

If you make a contribution to your account, you will receive IRS Form 5498-QA, which is a tax form that details all of the contributions you made throughout the tax year to your account. This form reports ABLE account contributions, rollovers and direct program-to-program transfers in the prior year. To ensure that you properly handle matters on your federal income tax return, please consult a tax advisor and learn more about Form 5498-QA from the IRS directly.
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When is IRS form 1099-QA available?

The plan administrator must send the 1099-QA by January 31, so you should receive the form no later than early February following the close of the tax year. You will receive it via mail or electronic delivery based on communications preferences.
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What is IRS Form 1099-QA?

If you make a withdrawal from your account, you will receive the IRS Form 1099-QA, which is a tax form that details all of the withdrawals you made throughout the tax year from your account. This statement reports withdrawals from the ABLE account in the prior calendar year. You only receive a 1099-QA form if you withdrew funds from or closed your ABLE account during the tax year.To ensure that you properly handle matters on your federal income tax return, please consult a tax advisor and learn more about Form 1099-QA from the IRS directly.
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How do I set up SSA direct deposits?

Complete the setup process in three simple steps:Log in to your ABLE account and click on “Direct Deposit” on the Total Balance tile. Or, once logged in, go to “Transfers > Direct Deposit.”Enter your information and retrieve your direct deposit details that can be provided to the SSA — including a unique routing and account numbers. Enroll and enter your unique routing and account number with the Social Security Administration. If you are receiving SSI benefits, you will need to update your direct deposit details by phone at +1 800-772-1213 (for TTY call +1 800-325-0778) or by visiting your local Social Security Administration office.
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Who is Sumday?

Vestwell State Savings, LLC, dba Sumday Administration, is the plan manager for the ABLE for ALL Savings Plan and provides the online platform for the ABLE account. Vestwell Holdings, Inc. is backed by some of the world’s largest financial institutions, and is committed to improving lives through investing — while staying true to Vestwell’s commitment to help close the savings gap that exists today. For more information, check out the Plan Disclosure Booklet and Participation Agreement.
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Does the card fee come out of the money on the card or from what’s in the ABLE account?

Fees for your ABLE Visa® Prepaid Card are deducted from the card’s available balance and not your ABLE account. If the card balance is insufficient to cover the monthly fee, the True Link system will charge the fee at the regular time and True Link will recoup the fee when the next deposit is made onto the Card. If a card has a negative balance for three consecutive months, True Link will close the Card automatically.
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Am I able to pause my card temporarily?

The ABLE Visa Prepaid Card can be paused temporarily or closed at any time. Simply log in to your card administrator dashboard at able-for-all.truelinkfinancial.com and click the “Account” tab. Then select the green “Temporarily disable” or “Permanently close card” button. Alternatively, you can contact ABLE Card support at ablecard@truelinkfinancial.com. You will not be charged a monthly fee while your card is paused, or at any point after it has been closed.
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Can I limit spending to certain categories?

Yes. Once you receive your ABLE Visa® Prepaid Card, you can log in and set customized restrictions on certain spending categories and you can also turn on SMS alerts to notify you of a range of activity on your card.*Your settings can be updated at any time by going to able-for-all.truelinkfinancial.com and logging in to your ABLE Card administrator dashboard. Once there, click the tab labeled “Spending Monitor” and click the toggle next to each setting you wish to change. Settings take effect immediately and save automatically.*Standard text message rates, fees, and charges may apply.
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