FAQs
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- Benefits
- Contributions
- Eligibility
- General
- Gifting
- How it Works
- Linking Bank Accounts
- Opening an Account
- Prepaid Card
- Qualified Expenses
- Successors and Estates
- Tax Benefits
- What if I already receive direct deposit payments from the SSA in a different account?
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To switch the account you receive your direct deposits in, you will need to update your settings with the SSA. You can update your deposit settings in your Social Security account here.
- How do I set up SSA direct deposits?
- Complete the setup process in three simple steps: Log in to your ABLE account and click on “Direct Deposit” on the Total Balance tile. Or, once logged in, go to “Transfers > Direct Deposit.” Enter your information and retrieve your direct deposit details that can be provided to the SSA —... Read more
- Who is Vestwell?
- Vestwell State Savings, LLC, is the plan manager for the ABLE for ALL Savings Plan and provides the online platform for the ABLE account. Vestwell Holdings, Inc. is backed by some of the world's largest financial institutions, and is committed to improving lives through investing — while staying... Read more
- Does the card fee come out of the money on the card or from what's in the ABLE account?
- Fees for your ABLE Visa® Prepaid Card are deducted from the card’s available balance and not your ABLE account. If the card balance is insufficient to cover the monthly fee, the True Link system will charge the fee at the regular time and True Link will recoup the fee when the next deposit is made... Read more
- Am I able to pause my card temporarily?
- The ABLE Visa® Prepaid Card can be paused temporarily or closed at any time. Simply log in to your card administrator dashboard and click the “Account” tab. Then select the green “Temporarily disable” or “Permanently close card” button. Alternatively, you can contact ABLE Visa® Prepaid Card support... Read more
- How much money can I put on the card?
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You can load as much or as little as you need, anytime, up to $20,000. The maximum load limit per day is $5,000.
- Can I limit spending to certain categories?
- Yes. Once you receive your ABLE Visa® Card, you can log in and set customized restrictions on certain spending categories and you can also turn on SMS alerts to notify you of a range of activity on your card.* Your settings can be updated at any time by logging in to your ABLE Visa® Card... Read more
- What happens if I try to spend more than what is on my card?
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If there are not enough funds on the ABLE Visa® Card to cover a purchase, the transaction will simply be declined. There are no overdraft fees.
- Can I get cash or use the card at an ATM?
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Unfortunately, your card cannot be used to get cash or withdraw money from ATMs.
- Will a credit check be performed when I apply for the card?
- No, a credit check is not required to open an ABLE Visa® Card. However, the federal government does require True Link to verify the identity of each cardholder who opens a Card Account. When a Card account is opened, True Link will ask for the following information to attempt to verify the... Read more
